Thursday, December 22, 2005

Squaw Valley - More Than A Ski Lesson Learnt

Me and wifey just came back from USA. It was a very good trip. I finally got to ski and saw falling snow. And we did all that at a Winter Olympic ski resort - Squaw Valley at Lake Tahoe.

We took up a First Time Skier Package, which included entrance, equipment rentals and a 2 hour lesson. The view up there was totally breathtaking and so was the chilly air.

While we were trudging along in our cumbersome outfit, we were met with several kids, all 6 to 7 years of age, being encouraged by their parents to go faster. They looked shaky and nervous but not once did they flinch. Some fell, and some didn't. For those who fell, their parents egged them to get back up and go at it again.

It was a rare sight. Back home, most parents wouldn't even let their kids out from their sights, much less put them in a pair of skis or a snowboard and telling them to go faster on a powdery slope. Once, at a playground in S'pore, I witnessed an ang mo father hanging his son up on the monkey bars. "Go on, get to the other end," said the dad, releasing his grip on the kid. The kid went a few rungs slowly before losing his grip. Father caught him, hung him up again and said,"Now try again". Given a local parent? The boy would have been smacked for even trying to climb the bars himself.

I always that was the correct way to raise a kid - pushing him to push his limits.

However, I have a good friend who just had a newborn son. Now, before fatherhood ever entered our lives, we always said that when we had kids, we wouldn't push our kids too much. They could be whatever they wanted to be, for we have gone through the Spore educational system ourselves. But now that this friend has a kid, he's singing a different tune, hoping his son will be a famous lawyer or surgeon in future.

I'm not blasting him, no sirree. I may be like that in future too. But I'm putting this down to remind myself.

Back at the Hyatt Lake Tahoe Resort, we were treated with such good service I never experienced in Singapore before. Moreover, from the valet to the bellhop to the managers, everyone carried himself/herself very well. The bellhop was able to make intelligent smalltalk, valet was able and willing to feed us with nuggets of local information and the managers asked us about our stay everytime our paths crossed.

It sure reminds me of what we lack in the service sector here. Now don't get me wrong. I haven't transformed myself into an SPG (Sarong Party Guy) in a short span. But credit is given where it's due. In the hospitality service, they are at least a class above us.

On the day of checking out, we had already privately arranged for a ride to Reno Airport with the cabby who picked us from the Airport on Day 1. He was late. The valet was more worried than we were and after half an hour, approached another cab to take us. However, our cabby called to notify us he'd be there soon.

When he finally came, apologies flowed profusely. But, as he promised us on Day 1, he drove us to Reno Airport to drop our baggage, stopping along the way for picturesque photos, and took us on a 1.5hour quick tour of the Reno gambling strip, at no extra charge, just because its our honeymoon.

Now that's what I call service!


redcocoon

1 Comments:

At 4:09 AM, Blogger Unknown said...

Nice holiday for you then. Sometimes being Asian in such a foreign land does help you get further I think.

 

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